Terms of Service

Welcome to Quintess! These terms of service ("Terms") govern your use of the AI-powered lead generation platform, Quintess ("Platform" or "Service"), provided by Quintess Technologies ("Company", "we", "us", or "our"). By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy (which is incorporated by reference into these Terms). If you do not agree to these Terms, you may not use the Platform.

1. Eligibility

• Age requirement: You must be at least 18 years old to use the Platform if you reside in the United States or Canada, or otherwise the minimum digital consent age in your jurisdiction. If you are under 18, or the age of majority in your jurisdiction, you represent that you have the consent of a parent or legal guardian to use the Platform and to agree to these Terms.
• Platform requirements: The Platform is available for business use on compatible devices and systems. You are responsible for ensuring your device meets these requirements.
• User responsibility for systems: You are responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Platform, including, without limitation, modems, hardware, software, operating systems, networking, web servers, and internet service. The Company is not responsible for any failures or delays in the Platform's performance due to your equipment, software, or internet connection.

2. License to use the Platform

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access, install, and use the Platform on a compatible device that you own or control, solely for your personal, non-commercial use, or internal business purposes, as applicable to your subscription.

3. Your Account

• Account creation: To use the Platform, you must create an account by providing accurate and complete information, including your name, email address, company information, and other required details.
• Account security: You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account or any other breach of security.
• Account information: You agree to keep your account information current and accurate. You are responsible for all activities that occur under your account.

4. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Platform for any illegal, harmful, or fraudulent activities
• Violate any applicable laws, regulations, or third-party rights
• Send spam, unsolicited communications, or engage in harassment
• Attempt to gain unauthorized access to the Platform or other users' accounts
• Interfere with or disrupt the Platform's functionality or security
• Use the Platform to compete with our business or create similar services
• Reverse engineer, decompile, or attempt to extract source code from the Platform

5. Lead Generation Services

• Service Description: Quintess provides AI-powered lead generation and marketing automation services to help businesses identify, engage, and convert prospects.
• Performance Standards: While we strive to provide high-quality leads, we cannot guarantee specific results, response rates, or conversion outcomes.
• Compliance: You are responsible for ensuring your use of our lead generation services complies with all applicable laws, including but not limited to CAN-SPAM Act, GDPR, and other privacy regulations.
• Data Accuracy: We make reasonable efforts to provide accurate lead data, but cannot guarantee the completeness or accuracy of all information.

6. Payment and Billing

• Pricing: Our pricing is based on qualified lead responses as outlined in our pricing page. Prices are subject to change with notice.
• Payment Terms: Payment is due according to your selected billing cycle. We accept major credit cards and other payment methods as specified.
• Refunds: Refunds are provided according to our satisfaction guarantee policy as outlined in our pricing terms.
• Taxes: You are responsible for any applicable taxes related to your use of the Platform.

7. Intellectual Property

• Platform Ownership: The Platform and all related technology, content, and materials are owned by Quintess Technologies and protected by intellectual property laws.
• User Content: You retain ownership of content you provide to the Platform, but grant us necessary rights to provide our services.
• Feedback: Any feedback or suggestions you provide about the Platform may be used by us without compensation or attribution.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your information as described in our Privacy Policy.

9. Disclaimers and Limitations of Liability

• Service Availability: We strive to maintain high availability but cannot guarantee uninterrupted service.
• Results Disclaimer: Lead generation results may vary and are not guaranteed.
• Limitation of Liability: Our liability is limited to the amount paid for services in the preceding 12 months.
• No Warranties: The Platform is provided "as is" without warranties of any kind.

10. Termination

• Termination by You: You may terminate your account at any time by contacting our support team.
• Termination by Us: We may terminate or suspend your account for violations of these Terms or other reasons with appropriate notice.
• Effect of Termination: Upon termination, your access to the Platform will cease, and we may delete your account data according to our data retention policies.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Platform. Your continued use of the Platform after such changes constitutes acceptance of the new Terms.

12. Governing Law and Dispute Resolution

• Governing Law: These Terms are governed by the laws of the State of Texas, United States.
• Dispute Resolution: Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
• Jurisdiction: Any legal proceedings must be brought in the courts of Texas.

13. Contact Information

If you have questions about these Terms, please contact us at:

Last updated: January 1, 2025